Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. Be sure to contact us before returning your item so we can let you know if your order is eligible for return. Items shipped back without prior approval will not be refunded.
Once your return is received and inspected, we will refund your order less shipping and a 10% restocking fee.
Custom orders cannot be returned.
To return your product, you should mail your product to: 520 Dow Ave., Columbus Ohio 43211 Please include the order information in the box.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.